7b7 Privacy Policy

This Privacy Policy ("Policy") describes how 7b7 ("we", "us", "our") collects, uses, stores, and protects the personal data of players ("you", "your") who access or use the 7b7 platform at 7b7.pro, including all associated services such as account registration, casino games, sports betting, crash games, deposits, withdrawals, and customer support.

By registering an account or otherwise using the 7b7 platform, you confirm that you have read and understood this Policy and that you consent to the collection and use of your personal data as described herein. If you do not agree with this Policy, you must not use the 7b7 platform. This Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy, both of which are available on the 7b7 website.

7b7 is committed to handling your personal data with the highest standards of care and in accordance with applicable data protection principles. We collect only the data that is necessary to provide and improve our services, verify your identity, process payments, and meet our responsible gaming obligations. We do not sell your personal data to third parties.

1. Data Controller

7b7, operating the platform at 7b7.pro, is the data controller responsible for your personal data. All questions, requests, or concerns relating to this Privacy Policy should be directed to our support team. You may contact us via live chat on the 7b7 platform or by email. Our email address is displayed as plain text at the bottom of this page — it is not a clickable link.

2. Personal Data We Collect

7b7 collects personal data in the following categories:

• Registration data: Your full name, date of birth, email address, mobile phone number, and preferred payment method when you create a 7b7 account.
• Identity verification data: Copies of government-issued identification documents such as your National ID card (NID) or passport, and a selfie photograph where required as part of the KYC process.
• Financial data: Information about your deposit and withdrawal transactions, including mobile financial service account references (bKash, Nagad, Rocket, or Upay account numbers linked to your transactions). 7b7 does not store full card numbers or mobile banking PINs.
• Account activity data: Your login history, game activity, betting history, session duration, wagering patterns, and bonus usage records.
• Device and technical data: Your IP address, device type and operating system, browser type and version, and approximate geographic location derived from your IP address.
• Communications data: Records of communications between you and the 7b7 support team, including live chat transcripts and email correspondence.
• Responsible gaming data: Any deposit limits, time-out periods, or self-exclusion instructions you set through your account settings.

3. How We Use Your Personal Data

7b7 uses your personal data for the following purposes:

• Account management: To create, maintain, and administer your 7b7 player account.
• Identity verification: To verify your age (you must be 21 or older), confirm your identity, and comply with our Know Your Customer (KYC) obligations.
• Payment processing: To process deposits and withdrawals via bKash, Nagad, Rocket, and Upay, and to detect and prevent fraudulent transactions.
• Service delivery: To provide access to casino games, sports betting markets, crash games, and slot titles available on the 7b7 platform.
• Responsible gaming: To monitor player activity for signs of problem gambling and to enforce any limits or self-exclusion measures you have set.
• Customer support: To respond to your enquiries, resolve disputes, and provide assistance through our 24/7 English-language support team.
• Security and fraud prevention: To detect and prevent unauthorised access to accounts, cheating, money laundering, and other prohibited conduct.
• Service improvement: To analyse platform usage patterns, improve game performance, and enhance the overall player experience.
• Marketing communications: Where you have consented to receiving promotional communications, to send you information about 7b7 offers, bonuses, and new games. You may withdraw this consent at any time by contacting support.
• Legal compliance: To comply with applicable legal obligations, including responding to lawful requests from competent authorities.

4. Legal Basis for Processing

7b7 processes your personal data on the following legal grounds:

• Contract performance: Processing that is necessary to fulfil our obligations under the Terms & Conditions you accepted when registering your account — including account management, payment processing, and game delivery.
• Legal obligation: Processing required to comply with applicable legal requirements, including identity verification and anti-fraud obligations.
• Legitimate interests: Processing carried out in pursuit of 7b7's legitimate interests in operating a secure, reliable, and fair platform — including security monitoring, fraud detection, and platform improvement — where those interests are not overridden by your data protection rights.
• Consent: Processing based on your explicit consent, such as receiving marketing communications. Where consent is the basis, you retain the right to withdraw it at any time.

5. Cookies and Tracking Technologies

The 7b7 platform uses cookies and similar tracking technologies to provide a functional and personalised experience. Cookies are small text files stored on your device when you visit 7b7.pro. We use the following types of cookies:

• Essential cookies: Required for the platform to function correctly. These include session cookies that maintain your logged-in state. Disabling these cookies will prevent the platform from operating properly.
• Analytics cookies: Used to collect anonymised data about how players navigate the platform, which pages are most visited, and how long sessions last. This data helps 7b7 identify areas for improvement.
• Functional cookies: Used to remember your preferences, such as your preferred language or display settings, so you do not need to re-enter them on each visit.
• Security cookies: Used to detect suspicious login behaviour and protect your account from unauthorised access.

You may manage cookie preferences through your browser settings. Please note that disabling essential cookies will affect your ability to use the 7b7 platform normally.

6. Sharing Your Personal Data

7b7 does not sell or rent your personal data to third parties. We may share your data with the following categories of recipients only to the extent necessary for the stated purpose:

• Payment service providers: bKash, Nagad, Rocket, and Upay receive transaction reference data necessary to process your deposits and withdrawals. These providers operate under their own privacy policies and security standards.
• Game software providers: Third-party game studios such as Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, and Spribe may receive anonymised session data necessary to deliver their game content. No personal identification data is shared with game providers beyond what is required to authenticate your game session.
• Identity verification providers: Where third-party KYC services are used to verify identity documents, the minimum necessary data is shared under strict confidentiality and data processing agreements.
• Legal and regulatory authorities: 7b7 will disclose personal data to law enforcement, regulatory bodies, or courts where required to do so by applicable law or valid legal process.
• IT and security providers: Technical service providers who assist in hosting, maintaining, and securing the 7b7 platform may process personal data as data processors acting under 7b7's instructions and bound by confidentiality obligations.

7. Data Retention

7b7 retains your personal data for as long as your account remains active and for a reasonable period thereafter to meet our legal, regulatory, and operational obligations. Specifically:

• Account registration data and KYC documents are retained for a minimum of five years from the date of account closure to comply with anti-money laundering record-keeping requirements.
• Transaction records are retained for a minimum of five years from the date of each transaction.
• Support communications are retained for a minimum of two years from the date of the communication.
• Game and betting activity logs are retained for a minimum of three years.

Once the applicable retention period has expired and there is no longer a legal basis for retaining your data, 7b7 will securely delete or anonymise the data.

8. Your Data Rights

Subject to applicable law, you have the following rights regarding your personal data held by 7b7:

• Right of access: You may request a copy of the personal data 7b7 holds about you.
• Right to rectification: You may request correction of any inaccurate or incomplete personal data.
• Right to erasure: In certain circumstances you may request deletion of your personal data, subject to our legal retention obligations.
• Right to restriction: You may request that we restrict processing of your data in certain circumstances.
• Right to object: You may object to processing carried out on the basis of legitimate interests, including direct marketing.
• Right to withdraw consent: Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact the 7b7 support team via live chat on the platform or by email. We will respond to all legitimate requests within a reasonable timeframe. We may need to verify your identity before processing your request.

9. Children and Minors

The 7b7 platform is strictly for adults aged 21 years and older. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on the 7b7 platform, please contact our support team immediately.

10. Security Measures

7b7 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include 256-bit SSL encryption for all data in transit, access controls restricting data access to authorised personnel only, regular security assessments and monitoring, secure server infrastructure, and two-factor authentication options for player accounts. While 7b7 takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your own account credentials.

11. Changes to This Privacy Policy

7b7 reserves the right to update or revise this Privacy Policy at any time. When changes are made, the updated Policy will be published at 7b7.pro/privacy-policy with a revised effective date at the top of the document. For material changes that significantly affect how your data is used, 7b7 will make reasonable efforts to notify registered players via their registered email address or through an in-platform notification. Your continued use of the 7b7 platform following the publication of a revised Policy constitutes your acceptance of the changes.

12. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, please contact the 7b7 team. Our support team is available 24 hours a day, 7 days a week via live chat on the platform. You may also reach us by email — our contact address is displayed as plain text in the footer of every page on 7b7.pro. Please note that email addresses on this site are displayed as non-clickable plain text for security reasons.